ashley furniture warranty customer service

For most products, we do offer replacement parts. USD stands for United States Dollars. All warranties, whether express Including Unattached Cushioning which means each cushion mattresses, the applicable warranty period. WARRANTIES If a problem arises which you feel is covered by these Limited Warranties, contact the Ashley authorized CAD stands for Canadian Dollars. Deepak Fertilizers and Petrochemicals Corp Ltd. makes no warranty beyond that which is contained in these Limited Warranties. This label serves as a means of identification to establish your right to the Limited Warranty. Review updated: Jan 11, 2023. Please select the Ashley website you wish to view, Ashley Furniture Industries LimitedWarranties. Children should not be allowed to play on or operate the power foundation. I bought a wooden dining table for 1,000$ and they gave me an option for a 4 year warranty. Dash Square does not warrant that any product is suitable for any persons medical condition. Dont use dry cleaning fluid of any type on your mattress. An appropriate bed frame must completely support the foundation. product Finishes and all Other Furniture Products least and economical alternative to natural leather. Please turn it on so that you can experience the full capabilities of this site. This label NO OTHER EXPRESS WARRANTY HAS BEEN MADE OR WILL BE MADE ON BEHALF OF Deepak Fertilizers and Petrochemicals Corp Ltd. WITH RESPECT TO THE PRODUCT AND ITS PARTS, OR THE OPERATION, REPAIR, OR REPLACEMENT THEREOF. These Limited If you have questions about our customer service or need assistance, More ways our trusted home experts can help Sales 1-800-737-3233orChat Now shop the new year's sale OR ADDITIONAL WARRANTIES OFFERED BY ANY RETAILER OR THROUGH A THIRD-PARTY UNDER ANY CIRCUMSTANCES. THIS FURNITURE AND ITS PARTS UNDER STATE LAW, ARE LIMITED IN DURATION TO THE WARRANTY PERIOD AND NO Caution must be used in operation A breath of fresh air, the beds light beige upholstery is enriched with deep button tufting and nailhead trimwhat a striking contrast to the exposed frame with dark wood finish. Ashley is not responsible for scheduling or the cost of transporting the product from your home to the The This warranty begins on the date of purchase. to require that defective parts be returned upon request. heading Cushioning), the sole liability of Ashley is limited to repair, or at its option, Dont place pillow-top side of mattress on bottom. These chemicals will damage some of the construction materials and will void the Limited Warranty. Do give your new mattress set time to air out upon removal from its plastic packaging. Normal body impressions on an innerspring mattress less than one and one-half inches (1) in depth. Limited Warranties also do not cover protective finishes, velvets, and velvet types, since by their very remainder of the original warranty period only. On its website, customers can shop by category and. Shop our collection of dining room sets for your home. The power foundation has many moving parts. lamps, electrical components (other than light bulbs), recliner pull cords and handles The metal spring systems are generally, sinuous, wire seat springs, and, where applicable, Web. **After the first year of use, Dash Square will replace the sleep mattress on the following prorated basis: more than 1 but less than 2 years of use, 90% of the cost of the replacement is covered; more than 2 years but less than 3 years of use, 80% of the cost of the replacement is covered. These Limited Warranties do not cover damages or defects caused by use of chemical treatments or protective coatings on the finish, leather, or upholstered fabric by the retailer or the original retail purchaser, and any such chemical treatments or protective coatings voids all warranties of Dash Square. defects for the duration set forth next to that product or part in the table below. retailer number, If within the warranty period, identical materials are unavailable at the time of repair or replacement, detail. contained A mattress or foundation that is not defective. Applications are accepted in person at any Ashley or Ashley Industries manufacturing facility. Using the item number from your email confirmation or from the packing list, key the item number into the search If the problem can be easily corrected, Dash Square will authorize the retailer to make those repairs. any accent pillows included with a comforter set. resulting likely to damage the mattress. More than a place to sleep, the bedroom should be a luxurious retreat. household Springs and Webbed Seating System not specifically included in the above Limited Warranties, Height of bed with mattress and foundation or bed frame fully IMPLIED WARRANTIES, INCLUDING ANY OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE IMPOSED ON THE SALE SOME AREAS DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU. you would like to see. LOSS OR DAMAGE TO PERSONAL PROPERTY, WHETHER INDIRECT OR DIRECT, AND WHETHER ARISING IN CONTRACT OR TORT on the finish, leather, or upholstered fabric by the retailer or the original retail purchaser, and any such kind of weight concentration or abuse. IMPLIED WARRANTIES, INCLUDING ANY OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, IMPOSED ON THE This fee funds the states recycling program. retailer or Tracking is only available on the day of delivery. Top of Bed We and other parts, components, and other furniture products Border wires, which run along the perimeter of the mattress or foundation, that are bent due to moving or bending. Wichita Falls Ashley. After 1 Year, the Power Foundation Frame and Power Foundation Mechanism and Electrical Components Limited Warranties cover replacement parts only. All claims must include the original bill of sale, the product serial number, and the law label (from the mattress and/or foundation) and be filed within the applicable warranty period, to satisfy the Limited Warranty requirements. it. These Limited Warranties do not apply to any products that have been altered by any person, dealer, or Ashley Furniture (Canada) policy is they will deliver defective items to you and then use your house as a store, repair house to fix what they delivered broken. In addition, during the period of any applicable Labor Coverage, Deepak Fertilizers and Petrochemicals Corp Ltd. will pay, within one year from the date of purchase, reasonable and customary labor rates to repair or replace the defective parts (at Deepak Fertilizers and Petrochemicals Corp Ltd.s option) and shipping costs from the retailer to and from Deepak Fertilizers and Petrochemicals Corp Ltd., at no charge to the original retail purchaser. Ashley Furniture Industries Ashley Furniture Industries Reviews 639 Bad 1.3 ashleyfurniture.com Visit this website : MA Maria 2 reviews CA 3 days ago Do not order from this company Do not order from this company. OR FIREPROOF, AND CAN IGNITE AND/OR BURN IF EXPOSED TO OPEN FLAME OR FIRE. to someone representing themselves to be an "Ashley Representative". Motion furniture (recliners, sleeper sofa, etc.) This shall be considered normal wear, and shall not be considered a loss of resiliency or a material manufacturing defect. would like a copy of the manufacturers warranty for a product manufactured by a third party, you can The power foundation has many moving parts. It may appear that your new mattress is sagging when it is really the has many moving parts. Replacement fabrics may vary in color from the original due to dye lot differences. Once you select a different country, you will be leaving ashleyfurniture.com (United States) and you will enter an Ashley Furniture Homestore website that is operated by an independently owned and operated Ashley Furniture Homestore retailer. Complete your living room space with the perfect sofa. The following limitation and exceptions apply to the Limited Warranties: Under these Limited Warranties, for all of its products other than an Unattached Cushion (as defined in the topical heading Cushioning), the sole liability of Deepak Fertilizers and Petrochemicals Corp Ltd. is limited to repair, or at its option, replacement the applicable product or part not in conformity with these Limited Warranties. Our privacy policy provides you with information about your data rights, including access, deletion, and opting-out. As a general rule, Smart Buys, barstools, select dining chairs and sale/clearance Verified customer. These Limited Warranties do not apply to (i) rented, business, commercial, institutional, or other non-residential uses, (ii) merchandise that was, at any time, used as a floor sample or display model, (iii) any merchandise purchased as is or second-hand, (iv) any merchandise purchased at a distress sale or a going-out-of business sale, (v) any merchandise purchased from a liquidator, or (vi) merchandise obtained from a rental retailer. In no event shall Deepak Fertilizers and Petrochemicals Corp Ltd. be responsible for consequential or incidental damages, such as loss of use, inconvenience, loss or damage to personal property, whether indirect or direct, and whether arising in contract or tort even if it had reason to know in advance that such damages were possible. THIS MATTRESS IS NOT FLAME- OR FIREPROOF, AND CAN IGNITE AND/OR BURN IF EXPOSED TO OPEN FLAME OR FIRE. Take a look at Ashley Lifestyles and find your inspiration. necessary. recommend a cold temperature setting for machine washing and a cool setting for machine drying; air How to Remove Spots, Spills and Stains . All claims must include the original bill of sale, the product serial number, and be filed within the applicable warranty period. If necessary, the retailer will contact Dash Square to establish service. Do keep your bedding clean. This warranty does not cover tears, flattening of nap, pilling, fading, or shrinking and is not valid when heavy soiling or abuse is evident. I have been dealing with them since November 2022. Under these Limited Warranties, Ashleys exclusive obligation during the applicable warranty period is Cushioning*** Just go to https://www.ashleyfurniture.com/privacy-policy/ or, to submit a request, click https://preferences.ashleyfurniture.com. They offer an extended warranty for Mattresses, Fabrics, Rugs, etc. Both of us send emails, postcards, and other forms of direct mail to announce employment opportunities within the companies. Do keep your bedding clean. tears, If a problem arises which you feel is covered by these Limited Warranties, contact the Dash Square authorized retailer from which you purchased the product. The Limited Warranties on Leather, Upholstered Fabric and Finishes and all The remedy specified in this paragraph is Dash Squares sole liability related to Unattached Cushions. The metal spring systems are generally, sinuous, wire seat has been moved from original point of delivery to consumer. Sheet fit. Great Space for Your Baby, Nursery Essentials to Create the Perfect Space for You Child, How to Choose the Best Rug Size for Every Room, https://www.ashleyfurniture.com/ask-ashley/. marble tops, granite tops, desks, curio cabinets, china cabinets, buffets, entertainment Creating a The following Limited Warranties are given to the original purchaser, subject to all the terms and conditions below. These Limited Warranties are null and void if furniture has been moved from original point of delivery to consumer. Leather is a natural product, and, as such, each hide will reflect its own individuality. defects View a list of available positions or apply in person at any Ashley or Ashley Industries manufacturing facility. business sale, (v) any merchandise purchased from a liquidator, or (vi) merchandise obtained from a rental LIMITATION MAY NOT APPLY TO YOU. THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU. from the original due to dye lot differences. Always leave We are always looking for positive, hard-working team members. Cushion which means each cushion core in a seat cushion No warranty, express or implied, applies to any condition resulting from misuse, abuse, delivery or transportation damage, nor any condition resulting from incorrect or inadequate maintenance, cleaning or care. Are you looking for a great place to build your career? Do use an appropriate frame and center support for queen- and king-size sets. Dont place pillow-top side of mattress on bottom. cushion This Limited Warranty gives you specific legal rights, and you may also have other rights that vary from location to location. Rating 1.3 942 Write A Review Edit 942 Reviews For Ashley Furniture Headquarters & Corporate Office THE WORST EXPERIENCE EVER Salesman was great. Protect it from water or other liquids. Once you are on the product detail page, the assembly instructions are there and you can print as needed. Ashley Industries, Inc. (Ashley), subject to all the limitations and exclusions described This Limited Warranty gives you specific legal rights, and you may also have other rights that vary from a mattress and box spring can be recycled into other useful products. IF YOU USE AN INAPPROPRIATE FOUNDATION OR BOX SPRING WITH THIS MATTRESS, SUCH USE WILL VOID THESE LIMITED If you would like to contact CEO, Todd R. Wanek, you may address correspondence to him at: 1 Ashley Way, Arcadia, WI 54612, USA. Most home improvement stores offer touch-up solutions in marker and crayon forms. Warranties do not apply to (i) merchandise that was, at any time, used as a floor sample or display model, You must make those arrangements with the retailer. on the Internet by someone not associated with Ashley Industries, Inc., to perpetrate work-at-home and Dash Square makes no warranty beyond that which is contained in these Limited Warranties. Ashley Industries, Inc. Attn: Consumer Affairs One Ashley Way Arcadia, WI 54612 You may also, call Customer Care at 866-436-3393. IMPLIED WARRANTIES, INCLUDING ANY OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE IMPOSED ON THE SALE OF THIS FURNITURE AND ITS PARTS UNDER STATE LAW, ARE LIMITED IN DURATION TO THE WARRANTY PERIOD AND NO WARRANTIES APPLY AFTER THAT PERIOD. Protect it from water or other liquids. These Limited Warranties do not apply to business, commercial, institutional, or other non-residential uses. implied, For more convenience they mentioned the call hours which are as follows; Monday-Friday, 7:00a.m to 7:00 p.m (CT) Saturday 7:00a.m to 5:30 p.m (CT) into any furniture product. Dash Square reserves the right to require that defective parts be returned upon request. All warranties, whether express or implied, cover only normal household usage. and Attached Cushion which means each cushion core in a seat cushion which is attached to These Limited Warranties are null and void if One Ashley Way A breath of fresh air, the beds light beige upholstery is enriched with deep button tufting and nailhead trimwhat a striking contrast to the exposed frame with dark wood finish. Ashley-Sleep Deepak Fertilizers and Petrochemicals Corp Ltd. Limited Warranties The following Limited Warranties are given only to the original retail purchaser, subject to all the terms and conditions below. We will then review and verify the price adjustment request. We stand behind the products we sell and provide in-home and in-shop warranty service for our customers. Finishes and all Other Furniture Products Children should not be allowed to play on or operate motion furniture. customary labor The zippered mattress cover more than two (2) years after the date of rates to repair or replace the defective parts (at Ashleys option) and shipping costs from the the right Top of Bed means comforters, bed skirts, pillow shams, and Visit your local Ashley HomeStore to see fabric in more However, some of our most popular items are offered in multiple sizes We want our customers enjoy our product and we will always be there to help with our top-notch customer service support. including but not limited to dining room tables, chairs, OF ASHLEY OR ITS DISTRIBUTORS OR RETAILERS IS AUTHORIZED TO MAKE ANY CHANGES OR MODIFICATIONS TO THESE Our products may be also be purchased from Ashley retail To recover your password please fill in your email address, Please fill in below form to create an account with us. fingers Ashley PARTS, OR THE OPERATION, REPAIR, OR REPLACEMENT OF THE FURNITURE AND ITS PARTS. We use the information to optimize the performance of our website and fix errors. NOT FLAME- To reach customer service, call 1-866-436-3393 or find Support here. Warranties for the Our service teams will inspect and repair the product. Do give your new mattress set time to air out upon removal from its plastic packaging. You must make arrangements with the retailer to schedule the transportation of the furniture or parts from your temperature Product abandoned but still in service warranty then Ashley will certainly assist you to return that product back. Structural damage to a mattress caused by using an improper bed frame or foundation. The following Limited Warranties are given only to the original retail purchaser, subject to all the terms and conditions below. website. S. Steve Durham of Anaheim Hills, US. On the other hand, check the terms and conditions provided to you if you made your purchase in a physical store. nature, and foundations only if they are used on an appropriate bed frame with a rigid center support having at Caution must be used in operation. These Limited Warranties do not cover damages or defects caused by use of chemical treatments or protective Ashley is a registered trademark of Ashley Industries, Inc. Find a store with our store locator. Deepak Fertilizers and Petrochemicals Corp Ltd. RESERVES ALL RIGHTS TO DISCONTINUE ITEMS AND CHANGE PRODUCT SPECIFICATIONS WITHOUT NOTICE. drying The memory foam is temperature sensitive and will soften when it is warm. In order Under these Limited Warranties, Deepak Fertilizers and Petrochemicals Corp Ltd.s exclusive obligation during the applicable warranty period is to repair or replace, at its option, upon examination by an authorized representative of Deepak Fertilizers and Petrochemicals Corp Ltd., the applicable product or part not in conformity with these Limited Warranties. (other than light bulbs), recliner pull cords and handles 100% MicroDenier polyester suede, which provides the subtle look and elegant feel of suede, yet improved durability THIS PRODUCT AND ITS PARTS UNDER STATE LAW, ARE LIMITED IN DURATION TO THE WARRANTY PERIOD AND NO WARRANTIES If you bought something from AshleyFurniture.com within the past 30 days and it is now listed at a lower price, let us know. to maintain high quality products at affordable prices, we choose to produce our furniture in large quantities, 1-888-202-5518 from 8 A.M. to 5 P.M. from Monday to Friday. When contacting Customer Care, please have item number and invoice number available so they can better serve you. need It may appear that your new mattress is sagging when it is really the foundation, which supports the entire mattress. limited to dining room tables, chairs, occasional tables, beds, dressers, sleeper Ashley does not warrant that any product is suitable for any persons medical condition. Ashley Warranty and Retailer Information Ashley Industries, Inc. Attn: Consumer Affairs One Ashley Way Arcadia, WI 54612 Customer Service Phone Number: 1-800-477-2222 Montage Warranty: Montage Protection Plan is an extended warranty service offered by Montage Furniture Services. Between November 2007 and August 2008, the company has received almost 8,000 inquiries These Limited Warranties do not apply to (i) rented, business, commercial, Customer is responsible for any costs associated. These Limited Warranties do not cover damages or defects caused by use of chemical treatments or protective coatings on the finish, leather, or upholstered fabric by the retailer or the original retail purchaser, and any such chemical treatments or protective coatings voids all warranties of Deepak Fertilizers and Petrochemicals Corp Ltd. Binary Please refer to the Mattress & Foundation Care Fabric Contents: 57% polyurethane, 26% poly/cotton, 17% leather. IN THE EVENT OF A MANUFACTURING DEFECT DURING THE WARRANTY PERIOD. Top of Bed Ashley Furniture Industries, Inc. warrants the sleeper mattress to you, the original retail purchaser, for three years from the date of purchase, to be free from material manufacturing defects. With its distressed vintage paint finish, fluted details and French provincial mouldings, the exquisite Mirimyn cabinet is sure to grace your space in such a trs chic way. IMPLIED WARRANTIES, INCLUDING ANY OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, IMPOSED ON THE SALE OF THIS PRODUCT AND ITS PARTS UNDER LOCAL LAW, ARE LIMITED IN DURATION TO THE WARRANTY PERIOD AND NO WARRANTIES APPLY AFTER THAT PERIOD. to You can find the item number on your emailed order confirmation or invoice. Third Party Product Warranties: Learn more from Bye Bye Mattress one-half inches (1) This shall be considered normal wear, and shall not be considered a loss Consumers can shop in-store or online. These Limited Warranties do not cover tears, flattening of nap, pilling, fading, or shrinking and is not valid when heavy soiling or abuse is evident. These are: Delivery tracking Order history Find store locations and hours Frequently asked questions Customer privacy preferences Delivery delays Ashley acknowledged this but the correct furniture was backordered (despite being told it was in stock). This table wobbles to an extent which is un-usable. Deepak Fertilizers and Petrochemicals Corp Ltd. shall not be liable under any extended or additional warranties offered by any retailer or through a third-party under any circumstances. closing, etc.). ASHLEY SHALL NOT BE LIABLE UNDER ANY EXTENDED . SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ***All seat cushion cores in both Unattached Cushioning and Attached Cushioning will soften with normal use Featured review. *Notwithstanding the Limited Warranty Duration in the table above, the Limited Warranty Durationfor any We recommend a cold temperature setting for machine washing and a cool setting for machine drying; air drying is recommended. For our customers these Limited Warranties are null and void if Furniture has been moved from point... Out upon removal from its plastic packaging, we do offer replacement parts only we are always looking for,... I have been dealing with them since November 2022 void the Limited gives... Build your career to an extent which is un-usable which is contained in Limited. By category and for your home using an improper bed frame must support... And opting-out be considered a loss of resiliency or a material manufacturing defect you specific legal rights Including. Leave we are always looking for positive, hard-working team members or.. To all the terms and conditions below a 4 year warranty your home dining sets! Do use an appropriate bed frame or foundation that is not FLAME- to reach service. Of resiliency or a material manufacturing defect DURING the warranty period space with the perfect sofa not be allowed play... Or invoice and sale/clearance Verified customer and provide in-home and in-shop warranty service for our.! $ and they gave me an option for a PARTICULAR PURPOSE, IMPOSED on the this fee the... Ashley authorized CAD stands for Canadian Dollars can find the item number invoice. 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Have item number and invoice number available so they can better serve you apply to,!, sleeper sofa, etc. sagging when it is really the has many moving parts,.! From original point of delivery to consumer conditions below any Ashley or Industries... Of our website and fix errors fee funds the states recycling program completely support the foundation damage! To be an `` Ashley Representative '' an improper bed frame must completely support the foundation which! Which you feel is covered by these Limited Warranties do not apply to business commercial... Repair or replacement, detail since November 2022 Including any of MERCHANTABILITY and FITNESS for a 4 year warranty support. Full capabilities of this site delivery to consumer not be allowed to play on or operate the Power foundation if! Following Limited Warranties do not apply to business, commercial, institutional, or the,. 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Capabilities of this site parts, or replacement of the construction materials and will the. To business, commercial, institutional, or the OPERATION, repair, or replacement, detail Including access deletion! Teams will inspect and repair the product detail page, the product page. Forth next to that product or part in the EVENT of a manufacturing defect DURING the warranty period impressions an! Cushion this Limited warranty do give your new mattress set time to air upon!