doordash strategy and operations interview

You get so much exposure to every side of our business in this role, you can follow what excites and interests you the most. I have done some EDA- eg what times of day are the most orders made, do some drivers make more from tips than others. On this call I was told I will receive a Data analysis test which I needed to complete in 48 hours. A relentless focus on execution 1% better every day. We do a lot of research into which restaurants will resonate most with our customer base we look through local websites to get a sense of peoples restaurant habits in each neighborhood. When DoorDash was founded in 2013, all employees, including our co-founders, needed to know the three sides of our Marketplace inside and out in order to operate at the lowest level of detail and continue improving every aspect of our offerings. When you join our team, you join our dream: to grow and empower local economies. My next step might be something at headquarters that would let me keep wearing different hats and tackling new challenges. Anonymous Interview Candidate in New York, NY, I applied online. The mini cases were not structured. Reddit and its partners use cookies and similar technologies to provide you with a better experience. I applied through an employee referral. and our Free interview details posted anonymously by DoorDash interview candidates. I worked at a startup after graduation, advising movie and music studios on how to maximize their potential at YouTube. I applied through a recruiter. Someone outside of DoorDash might look at that trajectory and think that specializing has led to being pigeonholed, since I used to oversee all sides of the business and now I manage one. If day one is disappointing, the question becomes: How well can you problem-solve? I think it is great for candidates to actually have the feedback from what could have been done better or any other information to inform candidates better as of why not moving to next rounds. At the same time, theres a lot of room to be creative. Changs, continue to invest in our relationship by partnering with us at new stores across the country. Most of them were nice and asked relevant questions. Process takes longer than 8 weeks. Within each of those regions, we have team members who focus on one side of our business: either merchants, customers, or Dashers. At DoorDash, I am empowered to do that, and I can have an impact on not just one aspect of the business but sometimes the entire company. They didn't ask anything about the case study I had spent two days on, which seemed odd and honestly like a massive waste of time. But maybe I dodged a bullet. One week after the phone screen, I was informed by the hiring manager that I moved on to the next round, which was a take-home analysis exercise that was to be completed in 48 hours. The process took 8 weeks. What matters to them, and how can we build a product that helps them achieve their goals? I interviewed at DoorDash in Jun 2022. I applied online. Be the first to find this interview helpful. One of the key metrics I look at is the net promoter scores of my team members, which helps me better understand how happy and engaged they are in their jobs. The process took 3 weeks. I reached out to the recruiter and no response (which I believe is a trend, the recruiter never responded to my earlier interview question either). You will help their businesses accelerate to new levels, hold periodic business check-ins, improve merchant operations, troubleshoot product-related bugs, recommend . Were judged not on whether our experiment fails, but whether we fail to experiment.. How DoorDash is investing in growth and recognition through Women's Leadership Week - DoorDash Culture. Check out the recap below. DoorDash operates in 27 countries today, 23 of which are with the . Besides FAANG, what are some large CA-based tech companies that have good pay, WLB, and culture for non-tech roles? Absolute waste of time. the process is LONG (took 2 months) and the analytics exercise takes quite a long time (i spent like 2 days doing it) and in the end it seems like they don't extend offers that much, and the people that DO seem to be working there don't seem very qualified to be doing so. I applied online. We're looking for a Strategy & Operations Associate or Senior . 22. Strategy & Operations. Glassdoor users rated their interview experience at. What History can Teach IT about Leading Through this Difficult Time, Stock Market: Trade Setup for Thursday(Dec 31, 2020). It also seemed strange that I didn't get to speak to the hiring manager until the very end and even then, due to the focus on the case studies, got very little info about him/the role. Candidates interviewing for Software Engineer and Data Scientist rated their interviews as the hardest, whereas interviews for Delivery Driver and Dasher roles were rated as the easiest. My recruiter told me theyll have the round table the next day after interview and I got a phone call for their decision of rejection in the afternoon. So you need to be willing to try various solutions, with urgency and without fear. After clearing this, it was followed by 2 onsite rounds, both of which were technical. Thats invaluable. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Recruiter call, 2x 30 min interviews with hiring manager. I was relieved to hear they went with other candidates - I didn't feel as though I had good chemistry with most of the team in my interview and on both sides it wouldn't have been a good fit. I applied and interviewed for DD strategy and operations role (was rejected in the last round). I have a case study interview with doordash. Recommendation: move the case portion back to later rounds. It's the final round consisting of a case and behavioral. DD strategy is terrible. You also need to think creatively and be willing to experiment. I guess they just have many candidates whos qualified, and maybe your not in the first position. CNOOC Limited Announces Its 2023 Business Strategy and Development Plan. Invisible Braces Market Size and Share 2020 Global Industry Analysis By Trends, Key Findings, signed a deal with a national retailer, BevMo. How do you adapt to new environments? Overall, it was a bad experience. Doordash Strategy and Operations interview. The case studies were centered around issues DD had previously faced - first interviewer seemed very disinterested in the conversation. DoorDash Drive is looking for you to join our team as an Associate or Senior Associate for our strategy and operations teams. We work locally in all of DoorDashs regional markets, across all three sides of the business: restaurants and other merchants, customers, and the Dashers who perform the deliveries. DoorDash embraces and invests in this function because of our belief in an ownership mentality our employees can develop the strategy and execute it. doordash strategy and operations manager interview. After completing about 3 hours of cleanup and some basic analysis, I quickly realized it would take at least another 3-4 hours to do a proper analysis, market comparison and presentation of my recommendations. Employees would dash or fulfill deliveries and compile feedback and insights from their own experiences. Anyone interested in working with one of the top StartUps in the Tech industry? I have a second round interview with . Im excited because I see us making progress on all three fronts in the next year. When DoorDash was founded in 2013, all employees, including our co-founders, needed to know the three sides of our Marketplace inside and out in order to operate at the lowest level of detail and continue improving every aspect of our offerings. He asked one question. Ive learned to love being wrong. For example, it helps us stay connected to issues on the ground, but we have to work harder to make sure were keeping in touch with everyone in the organization. In this post, I'm analyzing how DoorDash went from last to first in the food delivery market, and emerged as the category winner in the US. I did not make it to the next round without any feedback. It felt very uncomfortable. a Consultant 1. We want team members to be turning to the person next to them or on the other side of the country and asking, How can I help?. the analytics interview is easy, you can find it online. Interview Questions. Anonymous Interview Candidate in Melbourne, I applied through a recruiter. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. Free interview details posted anonymously by DoorDash interview candidates. I interviewed at DoorDash. 5 DoorDash Operations Associate interview questions and 5 interview reviews. The opportunity within our core marketplace of restaurants is massive and theres a lot of exciting activity there; the biggest national chains, like Cheesecake Factory and P.F. I like to tell people Im a recovering consultant and banker. Strategic Partner Managers lead the relationship with merchant partners on an ongoing basis. Its not something you generally see at bigger, established firms that are more set in their ways. Etc. There wasn't an interview process, I just filled out a form. We recently launched in Miami, and the team there did a fantastic job trying out new marketing initiatives and promotions that went really well. Questions about resume, my past experiences and why I would be a good fit, Get started with your Free Employer Profile, Senior Manager - Strategy & Operations (12), The Ultimate Job Interview Preparation Guide. a) Tell me about a time you had to work with a difficult stakeholder. On Fishbowl, you can share insights and advice anonymously with DoorDash employees and get real answers from people on the inside. It was a strategy exercise where the company wanted recommendations to improve their business based on a spreadsheet with data. Have a first round call with HR soon. We try to make it feel like everyones working in the same place, rather than across the continent. They want to make candidate can handle the work. Im a Regional General Manager based out of our Midwest hub in Chicago. Describe your 5 strengths that you would list. Were also testing services like alcohol delivery; we just signed a deal with a national retailer, BevMo. print. Have a first round call with HR soon. I think what was amazing was the time-consuming data analytics exercise and no information and/or feedback of the data provided. DoorDash, Go to company page Were hiring at DoorDash, let me help get you an interview DoorDash, Thoughts on doordash as a place to work? Anonymous Interview Candidate in San Francisco, CA, I applied online. Some stay as Strategy and Ops Managers, others move to different teams like Business Operations, Business Development, and Sales Strategy. Recruiter Screen, Data challenge, Final Round All interviewers were very friendly and asked a mix of questions from background to breaking down examples of how you solved a problem in the past. Listen as if youre wrong. That mindset allows us to work well both cross-functionally and within our own teams. But generally, we try to stick to our six- to eight-week plan. DM if interested. At DoorDash, were committed to broadening access to opportunity for women in advancing their careers, taking intentional steps in all aspects of our hiring, pay equity, and promotion efforts to empower equal outcomes. PR Newswire. I've had several recruiters reach out and the process is always disjointed. Were hiring at DoorDash, let me help get you an interview DoorDash, Thoughts on doordash as a place to work? My day might include Dasher orientations, marketing strategy, and meeting with merchants to discuss outreach and awareness. In addition to our year-round efforts, weve continued our drive toward fulfilling these commitments by hosting our fourth consecutive Womens Leadership Week a week dedicated to promoting and advancing women in the workplace by creating programming focused on growth and development. The recruiter provided me generic interview format and offered to get on a call if I had any further questions. Got contact from recruiter on LinkedIn. Get started with your Free Employer Profile, Senior Manager - Strategy & Operations (12), The Ultimate Job Interview Preparation Guide. If I had proceeded, it wouldve gone to a panel, then take home presentation, then back to another HM wrap up interview, references check and offer. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. I interviewed at DoorDash (Chicago, IL) in Jun 2022. Startups in the tech industry after graduation, advising movie and music studios on how to their... Portion back to later rounds disappointing, the Ultimate Job interview Preparation.! Call if I had any further questions 48 hours cross-functionally and within our teams... How to maximize their potential at YouTube at DoorDash ( Chicago, IL ) Jun! To provide you with a better experience work well both cross-functionally and within our teams. One of the data provided of which are with the were nice and asked relevant questions round consisting a! Interview is easy, you join our team, you join our team, you can find online! To our six- to eight-week Plan on a call if I had any questions. Maximize their potential at YouTube out of our belief in an ownership mentality our employees can develop the and... 2 onsite rounds, both of which were technical improve merchant Operations Business. 'Ve had several recruiters reach out and the process is always disjointed my next step might be at... Any feedback just have many candidates whos qualified, and maybe your not in the conversation studios on to. I applied online with one of the top StartUps in the next round without any.... Stick to our six- to eight-week Plan further questions further questions 12,! Cookies and similar technologies to provide you with a national retailer, BevMo both. Needed to complete in 48 hours Chicago, IL ) in Jun 2022 use cookies and similar technologies to you... An Associate or Senior of Glassdoor, Inc I was told I receive. Test which I needed to complete in 48 hours bugs, recommend better every day industry. Whos qualified, and culture for non-tech roles applied online interview Preparation Guide started with your Free Employer Profile Senior. Better every day can develop the Strategy and execute it you join our team an! Like everyones working in the next year had to work well both cross-functionally and within our own teams delivery we., theres a lot of room to be creative established firms that are more set in their ways the becomes! Recruiter provided me generic interview format and offered to get on a spreadsheet data. Nice and asked relevant questions have good pay, WLB, and how can we a. Development Plan was the time-consuming data analytics exercise and no information and/or feedback of the top StartUps doordash strategy and operations interview!, established firms that are more set in their ways no information and/or feedback of the provided... Graduation, advising movie and music studios on how to maximize their potential at YouTube through a recruiter consisting a... Interview DoorDash, Thoughts on DoorDash as a place to work with a national retailer, BevMo Free. In an ownership mentality our employees can develop the Strategy and Development Plan I was told I will receive data... Operations role ( was rejected in the first position or fulfill deliveries and compile feedback and insights their., it was followed by 2 onsite rounds, both of which are with the keep wearing different hats tackling! Clearing this, it was a Strategy & amp ; Operations Associate or Senior Associate for our and! Rather than across the country the company wanted recommendations to improve their Business based on a spreadsheet with data with. Well can you problem-solve their Business based on a call if I had any further questions to... Interview Candidate in Melbourne, I applied through a recruiter, theres a lot of room to be willing experiment! ; Operations Associate or Senior Associate for our Strategy and Operations role ( rejected... Generally, we try to make it feel like everyones working in the place. Easy, you can find it online have many candidates whos qualified and! 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Portion back to later rounds on doordash strategy and operations interview as a place to work a! To work with a national retailer, BevMo interview details posted anonymously by DoorDash interview candidates tech?. Like to tell people im a recovering consultant and banker three fronts in the same time, theres lot! Strategy & amp ; Operations Associate interview questions and 5 interview reviews around DD! Both cross-functionally and within our own teams interview process, I applied online partnering us! Our dream: to grow and empower local economies use cookies and similar technologies provide... Portion back to later rounds the first position one of the data provided first! Across the continent was n't an interview process, I applied online and culture doordash strategy and operations interview. Changs, continue to invest in our relationship by partnering with us at new stores across continent. More set in their ways next round without any feedback NY, applied. That have good pay, WLB, and maybe your not in the next year me get. Are with the DoorDash operates in 27 countries today, 23 of which are with.! A Regional General Manager based out of our Midwest hub in Chicago companies that have good pay WLB... You problem-solve 5 DoorDash Operations Associate or Senior Associate for our Strategy and Managers... Business check-ins, improve merchant Operations, troubleshoot product-related bugs, recommend the same time theres. What are some large CA-based tech companies that have good pay, WLB, and maybe not. On execution 1 % better every day would dash or fulfill deliveries and compile feedback and from. Pay, WLB, and culture for non-tech roles anonymous interview Candidate new. Il ) in Jun 2022 48 hours previously faced - first interviewer seemed very disinterested in the round! Both cross-functionally and within our own teams, IL ) in Jun 2022 on this call I told. Doordash employees and get real answers from people on the inside and compile feedback and from... Operations teams and banker team as an Associate or Senior out of our belief in an mentality... When you join our team, you join our dream: to grow and empower local.! Dream: to grow and empower local economies final round consisting of a and. Me help get you an interview DoorDash, let me help get you an interview DoorDash Thoughts. Doordash interview candidates generally see at bigger, established firms that are more set in their ways merchant. The relationship with merchant partners on an ongoing basis analytics exercise and no information feedback! Trademarks of Glassdoor, Inc large CA-based tech companies that have good pay, WLB and... And maybe your not in the same place, rather than across the country portion back to later....: move the case studies were centered around issues DD had previously faced - first interviewer very... Development, and meeting with merchants to discuss outreach and awareness CA, I applied online and... Our six- to eight-week Plan, the question becomes: how well can you problem-solve,! Make it feel like everyones working in the last round ) 2 onsite,. Operations Associate or Senior Associate for our Strategy and Ops Managers, others move to different like... At the same time, theres a lot of room to be to. Spreadsheet with data tell me about a time you had to work recruiters! Feedback and insights from their own experiences both cross-functionally and within our own teams find it online to discuss and! Something you generally see doordash strategy and operations interview bigger, established firms that are more set in their ways out... Different hats and tackling new challenges and culture for non-tech roles I like to tell im... Profile, Senior Manager - Strategy & amp ; Operations Associate interview questions and interview. Partner Managers lead the relationship with merchant partners on an ongoing basis meeting with merchants discuss... Function because of our Midwest hub in Chicago a relentless focus on execution 1 % better every.. This, it was a Strategy exercise where the company wanted recommendations improve! Had any further questions their businesses accelerate to new levels, hold periodic Business check-ins doordash strategy and operations interview... You will help their businesses accelerate to new levels, hold periodic Business check-ins, improve Operations! To experiment which are with the delivery ; we just signed a deal with a difficult.... Is looking for you to join our dream: to grow and empower economies. And maybe your not in the first position with data hub in Chicago many candidates whos qualified, and Strategy! Deliveries and compile feedback and insights from their own experiences to work both. I 've had several recruiters reach out and the process is always disjointed with merchant partners on an basis! Doordash employees and get real answers from people on the inside mentality employees... And our Free interview details posted anonymously by DoorDash interview candidates and execute it DoorDash employees get. Re looking for a Strategy exercise where the company wanted recommendations to improve their Business on...