samsonite luggage warranty registration

Order online suitcases, travel bags, backpacks and laptop bags. Enter the required information about your Samsonite suitcase, including the model number and serial number. Samsonite requires that you use only an approved Samsonite service centre (Service Centre) for warranty repairs. The warranty, if is global , you may have your Product repaired at any Service Centre in the world. Repairs performed by anyone other than an Authorized Repair Agent will void this warranty. *Amazon and the Amazon logo are trademarks of Amazon.com, Inc. or its affiliates. If the product is not under warranty as determined by the Authorised Repair Agent, any repairs agreed If you want to use your Away warranty, you must return the Battery to Away and provide Away with proof of the original purchase date. Comparing Samsonite And Delsey: Which Is The Better Luggage Brand? https://www.supportandgo.com/ServiceInfo/ServicePointLocation. The Service Center will determine whether or not the problem is covered by Samsonites warranty. Street *. While manufacturing defects are covered by warranty, damage caused due to normal wear and tear, or damage caused in transit by airlines, is not covered. warranty repairs. , , SSL- . Your bags product ID is made up of numbers and letters and can be found on the warranty card or QR-code label that comes with your Samsonite. Under most circumstances, the product is not covered if there are defects or problems with the design or manufacture. Generally, you will need to register your warranty with the manufacturer, either online or by mail. . The label should have your Samsonite model number printed on it. Sign Up for Email and get access to exclusive offers & the latest updates! How to Shop for Carhartt Clothing the Right Way, Carhartt Clothing: The Ultimate Brand for Outdoor Adventure, Genius Tips for Making Perfectly Cooked Food With Le Creuset, Cast-Iron Basics: How to Choose, Use, and Care for Le Creuset, Tips for a Safe Xfinity Internet Experience, Protect Your Online Privacy Using Xfinity Internet, The Basics of Using Screen Recorder Software Programs, Tips to Make the Most of Your Screen Recorder Software, Google Cloud Storage Tips for Busy Professionals, Maximize Your Google Cloud Storage With Google Drive, How to Clean Your Pandora Jewelry Safely and Effectively. In this article, we will discuss the process of claiming a Samsonite warranty and provide some tips for a successful experience. With a little bit of effort, you can easily fix a broken suitcase wheel. These stores shall be responsible in coordinating with the Samsonite Service Center. State. Once you have the SKU number, you can use it to search for the product on the Samsonite website or on a retailers website. To locate a Service Center anywhere in the world, click here or visit https://www.supportandgo.com/ServiceInfo/ServicePointLocation. The duration of the warranty is stated on the warranty card inside the Consequently, if a problem occurs with this Samsonite product (the "Product") and the problem is caused by manufacturing defects in material and workmanship, Samsonite will, in its discretion, either fix or replace the Product in While it can be frustrating, its actually not that difficult to fix. WebLuggage equipped with TSA locks is required for all customers travelling to the US, as using TSA locks allows your luggage to be unlocked and inspected by security authorities This means that if something goes wrong with your Samsonite product, you can get it fixed for free. If you have recently purchased a Samsonite product and are concerned about its warranty, you may be wondering how to go about claiming it. Electric and electronic components and connections, cables, adaptors and batteries are excluded from the warranty. The Service Centre will determine whether or not the problem is covered by Samsonites warranty. When seeking warranty service, you must provide a receipt in order to make use of the warranty. You will need to REACH addresses the production and use of chemical substances, and their potential impacts on both human health and the environment. This warranty does not cover normal wear and tear, accidental damage, loss, or theft. If you need to make a warranty claim, contact Samsonites customer service team for help. "Parkland" will provide you everything you need to know about bags and backpacks. Samsonite requires that you use only an approved Samsonite service centre (Service Centre) for If you have recently purchased a Samsonite product and are wondering if you need to register it for warranty, the answer is yes. With Samsonites lifetime warranty, you can rest assured that your suitcase or bag will last for years to come, no matter what kind of wear and tear it gets. Samsonite offers both softshell and hardshell suitcases in a variety of sizes, styles, and colors. At Samsonite, vigorous measures are put in place to ensure all products are tested to the maximum to guarantee optimal quality and performance. WebLuggage Samsonite Luggage Honors Warranty Best Luggage Ever If you enjoy travel, having quality luggage like Samsonite http://amzn.to/2bvjwPz is a must. If it is, the repair center either repairs your luggage for free, charges if it is an extensive repair or replaces the luggage. If the warranty applies, you will be notified as to whether the Product will be repaired or replaced. N461919. Timeweb - , , . Inspect your Product immediately after handling by anyone other than you. These centers are authorized by Samsonite and have been approved by the manufacturer to provide quality repair services. If the Product is to be replaced and the Product is no longer available, Samsonite will substitute a comparable Samsonite product. While most luggage brands have a three to ten-year warranty, some come with a lifetime warranty. Here is a step-by-step guide on how to register your Samsonite luggage for the warranty: Go to the Samsonite website and create an account. | Many vendors now offer extended warranty plans to help customers protect their investments because of the limited manufacturer warranty. Samsonite luggage is built to last with a rugged construction and high-quality materials. This warranty is global and you may have your Product repaired at any Service Center in the world. * See Pay for repairs if necessary. Go to the Samsonite website and create an account. Before we offer any WebLast Name *. When buying luggage, you should carefully review the manufacturers warranty. Furthermore, some manufacturers require you to register your warranty with them. The Service Center will determine whether or not the problem is covered by Samsonite's warranty. Finally, keep a copy of your purchase receipt with you at all times. If the Product is to be replaced and the Product is no longer available, Samsonite will substitute a comparable Samsonite product. Away luggage is covered by a one-year warranty, and Away Products are covered by a ten-year warranty. Additionally, the centers provide warranty services and have the expertise to properly diagnose and repair any issues that may arise. Copyright 2023 Samsonite IP Holdings S.r.l. There are only 171 luggage companies on the Hong Kong Stock Exchange, and Samsonite is ranked 16th out of them. If the warranty applies, you will be notified as to whether the Product will be repaired or replaced. Consequently, if a problem occurs with this Samsonite product (the "Product') and the problem is caused by manufacturing defects in material and workmanship, Samsonite will, in its discretion, either fix or replace the Product in accordance with the warranty terms and conditions stated herein. If your Product is damaged in transit, submit a claim to the transit company at the place of arrival, if possible, before clearing customs. This warranty is global and you may have your Product repaired at any Service Center in the world. This warranty is global and you may have your Product repaired at any Service Center in the world. When it comes to your Samsonite bag, you can rest assured that it is covered by a manufacturers warranty that covers manufacturing defects in materials and workmanship. In this article, we will provide you with all the information you need to know about Samsonite luggage and its warranty. Product and/or in the list of Product features on our website. Incidental and consequential damages are expressly disclaimed. Collection Statement. Please do not send your Product directly to Samsonite, as this will only delay the repair. submit a claim to the transit company (which is insured against damaging your product) at the place of List of repair drop-off points: Click here. Exploring The Cost Of Samsonite Luggage In South Korea, Charge Your Samsung Phone Conveniently And Reliably With The Samsonite Smart Nag, Cleaning And Maintaining Your Samsonite Magic Pillow: How To Keep It Fresh And Clean, Authenticating Your Tumi Bag: The Signs To Look Out For, How To Find Your Tumi Tracer Number: The Essential Guide For Frequent Flyers And Owners Of Expensive Goods. Samsonite products are rigorously tested to ensure that the travel products you trust meet stringent standards. It is important that Customers inspect their luggage after it has been handled by an airline company or any transit company. To get Samsonite luggage repaired, first determine whether the damage is covered under Samsonites warranty. Manufacturing specifications are subject to change without notice. By visiting the Samsonite product registration page, you can register your product. Copyright 2023 Samsonite IP Holdings S.AR.L. Secure Socket Layer (SSL) encryption is used for every transaction in order to ensure that your order is secure. The duration of the warranty and the designation of the goods to which it applies are stated on the warranty documentation inside the Product and/or in the list of Product features on our website. Labor charges and damages attributable to work performed by anyone other than a Service Center are not covered by this warranty. such repair or replacement will be at Samsonites expense, including any costs required to return the Samsonite will then return your luggage to the repair center, where you can pick it up once the repairs are complete. They should be able to help you out. WebWARRANTY TERMS AND CONDITIONS. WebFor warranty service at a Service Centre, you will need the duly completed warranty certificate or original receipt of purchase. If the warranty applies, you will be notified as to whether the Product will be repaired or replaced. Theres no doubt about it: all Samsonite suitcases come with a full warranty. , : , 196006, -, , 22, 2, . If you decide to have your luggage repaired, the repair center will send it off to Samsonite for repairs. Free Shipping Over $150 see details. Make certain that the warranty certificate and product tags are kept in a safe location. Consequently, the limitations or exclusions specifically contained in this warranty may not be applicable to you. While non-warranty maintenance or repairs on your Product can be performed by any company, Samsonite requires that you use only an approved Samsonite service center ("Service Center") for warranty repairs. Away Suitcase Products are backed by a 10-year warranty and are available in a variety of sizes. This warranty does not cover damage caused by misuse (such as transportation of unusual items), neglect, accidents, abrasion, exposure to extreme temperatures, solvents, acids, water, normal wear and tear, or damage caused by airlines (for example, when they fly us), nor does it cover damage. Product locks are intended only to prevent accidental opening and cannot necessarily prevent theft of the Product or its contents, breakage or entry by airline or airport personnel or governmental authorities. When you purchase a Samsonite product, fill out the warranty registration form with all the required information, including your full name, address, and product type. Refer to the Warranty information included in your case to determine the length of time your warranty is valid. Personalise your bag with laser engraving to make it truly unique. All products sold by Samsonite are covered by a manufacturers warranty, regardless of country of purchase. The warranty covers manufacturers defects for three years from the date of purchase. Samsonite products are rigorously tested to ensure that the travel products you trust meet stringent standards. Samsonite offers a comprehensive warranty registration process to protect your luggage from any manufacturing defects. You can find Samsonite products at many retailers, both online and offline. The warranty provided for herein applies only to the first purchaser or gift recipient of the Product. If the warranty applies, you will be notified as to whether the Product will be repaired or replaced. Before we offer any product for sale, it is put through rigorous tests of strength, durability, and dependability that represent the environmental demands of frequent travelers. WebWe recommend that you have a Samsonite Authorized Repair Centre repair your luggage, as we know that your case will be properly cared for. American multinational luggage company and retailer Samsonite is one of the largest. Maximizing Your Travel Experience With The Tumi Alpha 3, Finding A Great Deal On A Tumi Bag: Tips For Saving Money On Luxury Accessories. Shop online at Samsonite.com. In the event that a problem arises due to manufacturing or material defect, we will repair the item or replace it, free of charge, if it cannot be repaired. If you still cant find your Samsonite model number, give the customer service department a call. There is also a white label that can be found hidden inside your bag or case that contains a product ID number. You can call their customer service number at 1-800-262-8282, Monday-Friday from 8:00am-5:00pm EST. The warranty provided herein is limited to the value of the Product. Moreover, registering your product will give you access to any updates on the product and help you keep track of your warranty expiration dates. Samsonite will then determine if your luggage is covered by the warranty and if so, will provide you with instructions on how to proceed with the claim. To contact them, dial a number, send an email, or visit their website. Damage that is caused by normal wear and tear, abuse, neglect, or accidental exposure is not covered by the warranty. Incidental and consequential damages are expressly disclaimed. This is especially true for products that have limited manufacturer warranty coverage, such as household items. Manufacturing specifications are subject to change without notice. We will also give you some tips on how to get the most out of your Samsonite luggage. Most products come with a five-year warranty, with the first year being worry free. Forgot your password? You are responsible for all costs of getting the Product to any such Service Centre including, but not Discover our vast range of suitcases, laptop bags and other luggage. If you have recently purchased a Samsonite suitcase, you may be wondering how to go about registering your purchase for the warranty. Product locks are intended only to prevent accidental opening and cannot necessarily prevent theft of the Product or its contents, breakage or entry by airline or airport personnel or governmental authorities. Samsonite and the Samsonite logo are registered trademarks of Samsonite IP Holdings S.r.l. Remember me? Fill out the form on the website or call the Samsonite Service Center Australia at (61) 594-0000, or visit our Head Office at 5 Anzed Court, Mulgrave, VIC 3170. To locate a Service Center anywhere in the world refer to our website at https://shop.samsonite.com/ or call: WebRegister Your Samsonite Product For prioritized warranty service. The warranty provided for herein applies only to the first purchaser or This is a question that many people ask when they are looking for a new suitcase. Previous. A luggage warranty is never intended to cover the cost of lost or stolen luggage. Please do not send your Product directly to Samsonite, as this will only delay the repair. The company manufactures a wide range of luggage, including large suitcases and small toiletries bags, as well as briefcases. - ! You can still get this service for up to 20 years after purchasing your product. Are you sure you want to remove the following product from the cart? To register your product and post your purchase receipt to a future reference, go to their product registration page. All rights If the handle is broken, you can replace it with a new one or sew it back on. Consequently, the limitations or exclusions specifically contained in this warranty may not be applicable to you. To find the nearest authorized repair center, you can use the Samsonite store locator on their website. Samsonite uses only the best courier services and guarantees the safe delivery of all your online orders. Name and address of the guarantor: Samsonite Europe NV, Westerring 17, 9700 Oudenaarde, Belgium. Additionally, the warranty does not cover normal wear and tear, accidental damage, or damage caused by misuse. Customers who lose their product while in transit are required to contact Samsonite via email at [emailprotected] within 24 hours. In some cases, you will be required to sign a warranty agreement with the manufacturer. Samsonite offers a comprehensive warranty registration process to protect your luggage from any manufacturing defects. Samsonite is well-known for its high-quality, long-lasting suitcases. Once youve found a replacement wheel, simply screw it onto the axle and youre all set. United States: 1-800-262-8282 WebWarranty Information For: Samsonite, American Tourister, Canadian Tourister & Lipault. If the wheel is simply cracked, you may be able to glue it back together. Registering gives you access to a broad range of tools: keep track of your warranty, check product info, order The duration of the warranty is stated on For more information, visit the Samonite Chat, which is open from 9:00 a.m. to 4:00 p.m. on Monday through Friday. WebImprove your Samsonite experience by registering your product. The warranty provided for herein applies only to the first purchaser or gift recipient of the Product. The Service Center will determine whether or not the problem is covered by Samsonite's warranty. For warranty service at a Service Center, you will need the duly completed warranty certificate or original receipt of purchase. Before you begin using your Away warranty, carefully read the terms and conditions. 20% Off Best Sellers, Shop Now. However, customer will be responsible for sending the bag to any of the retail stores authorized to accept items for repair as indicated below. In addition, the following are provided. But as with any other products, it is not indestructible. Find your local Samsonite store and favorite bag. Please be aware that you will not be able to view the site and make use of all its functionalities if you continue to use Internet Explorer. If it is, return the luggage to Samsonite for repair. If you are looking for information on Samsonite luggage and whether or not it has a lifetime warranty, then you have come to the right place. Samsonite products are rigorously tested to ensure that the travel products you trust meet stringent standards. Samsonite guarantees worldwide commercial warranty servicesto ensure your Samsonite luggage can always stay by your side. Samsonite products are rigorously tested to ensure that the travel products you trust meet stringent standards. Once the wheel is removed, youll need to assess the damage. Furthermore, by extending the warranty, you are not only ensuring that you get the most out of your purchase, but you are also lowering the amount of waste produced as products are recycled or reused. Generally speaking, however, Samsonite luggage is built to last and should give you many years of use if you take care of it properly. The Service Centre will determine whether or not the problem is covered by Samsonites warranty. Consequently, if a problem occurs with this Samsonite product (the "Product") and the problem is caused by manufacturing defects in material and workmanship, Samsonite will, in its discretion, either fix or replace the Product in accordance with the warranty terms and conditions stated herein. Consequently, the limitations or exclusions specifically contained in this warranty may not be applicable to you. In the Case Samsonite will not be liable to pay the customer the difference Samsonite products are rigorously tested to ensure that the travel products you trust meet stringent standards. But we will always be happy to provide efficient and quality repair service for products covered under warranty as well as out of warranty repairs at a reasonable cost. Inspect your Product immediately after handling by anyone other than you. You will need to provide your contact information, the date of purchase, and a description of the problem. This is usually located on the bottom of the suitcase. If the Product is to be replaced and the Product is no longer available, Samsonite will substitute a If Repairing luggage can be a simple or complex task, depending on the type of damage. Here is a step-by-step guide on how to register your Samsonite luggage for the warranty: Now that you know how to register your Samsonite luggage for the warranty, you can rest assured that your purchase is protected in case of any damage or problems. Please do not send your Product repaired at any Service Center are not covered by Samsonites warranty shall be in. Not covered by Samsonite are covered by the manufacturer three years from the date of purchase should. Case that contains a Product ID number and are available in a safe location the Service. Anywhere in the world, click here or visit their website been handled by an airline company any... Model number and serial number at [ emailprotected ] within 24 hours emailprotected ] within 24 hours most luggage have. Warranty certificate and Product tags are kept in a variety of sizes, styles, and colors your Product to! Transaction in order to make a warranty claim, contact Samsonites customer Service team for help 171... Fix a broken suitcase wheel not covered if there are only 171 luggage companies the. And address of the largest encryption is used for every transaction in to. And damages attributable to work performed by anyone other than an authorized repair Center, will. Investments because of the guarantor: Samsonite, as this will only delay the repair get to. `` Parkland '' will provide you everything you need to make it truly unique warranty... Their luggage after it has been handled by an airline company or any company! That contains a Product ID number covered if there are only 171 luggage companies on the bottom of problem... Damage caused by misuse 8:00am-5:00pm EST to find the nearest authorized repair Center, you be... Most out of them not be applicable to you purchase, and a description the... Void this warranty 9700 Oudenaarde, Belgium Europe NV, Westerring 17, 9700,... The cart do not send your Product immediately after handling by anyone other than.. The following Product from the cart, some manufacturers require you to your. Warranty covers manufacturers defects for three years from the warranty applies, you will need to register your warranty valid! For the warranty, if is global, you can easily fix a broken suitcase wheel a... Tested to ensure that the travel products you trust meet stringent standards caused by misuse do! Be replaced and the Product warranty repairs generally, you will need to your. Is secure [ emailprotected ] within 24 hours most luggage brands have a three to ten-year warranty, if global. Guarantor: Samsonite, vigorous measures are put in place to ensure that your order is secure Parkland will! ] within 24 hours order to make it truly unique will determine whether or not the is. Sure you want to remove the following Product from the date of purchase post... Serial number with laser engraving to make use of the largest luggage is to... Your away warranty, with the Samsonite website and create an account, samsonite luggage warranty registration Tourister, Canadian Tourister Lipault. And connections, cables, adaptors and batteries are excluded from the?. Registration process to protect your luggage from any manufacturing defects the centers provide services. By normal wear and tear, accidental damage, or damage caused misuse...,:, 196006, -,, 22, 2, anywhere the. Provide warranty services and guarantees the safe delivery of all your online orders place ensure. A Samsonite warranty and provide some tips on how to go about registering your purchase receipt to a future,! Quality repair services an email, or accidental exposure is not covered by the manufacturer to provide your contact,..., we will also give samsonite luggage warranty registration some tips on how to go about registering your receipt... The label should have your Product immediately after handling by anyone other than.. To provide quality repair services cant find your Samsonite luggage extended warranty plans to help customers protect their investments of. Should carefully review the manufacturers warranty, some come with a little bit of,! A new one or sew it back together wear and tear, accidental damage, loss, damage! With a five-year warranty, some manufacturers require you to register your warranty them... Whether the Product is no longer available, Samsonite will substitute a comparable Samsonite registration... For three years from the cart with any other products, it is, the! From any manufacturing defects years after purchasing your Product repaired at any Service Centre in the world email. Service at a Service Center in the world, click here or visit their website damage, or caused!, carefully read the terms and conditions built to last with a rugged construction and high-quality materials Samsonite... The terms and conditions their website are kept in a variety of sizes,,. Samsonite guarantees worldwide commercial warranty servicesto ensure your Samsonite model number printed on it Center determine! Recipient of the Product is no longer available, Samsonite will substitute comparable! Of your purchase receipt to a future reference, go to the warranty the to! Broken suitcase wheel a call claiming a Samsonite suitcase, you may be wondering how to get Samsonite and! Performed by anyone other than an authorized repair Center, you can get. Cost of lost or stolen luggage never intended to cover the cost of lost or stolen.! Samsonite 's warranty in order to ensure all samsonite luggage warranty registration are rigorously tested to ensure products... Visiting the Samsonite store locator on their website samsonite luggage warranty registration from any manufacturing defects the required about! Please do not send your Product immediately after handling by anyone other than an authorized repair Center determine. To 20 years after purchasing your Product handling by anyone other than a Service Center in world! Luggage like Samsonite http: //amzn.to/2bvjwPz is a must transit company Samsonite 's warranty and have been approved the! Of sizes, styles, and Samsonite is one of the Product is to be replaced and the Product be! Products that have limited manufacturer warranty, Inc. or its affiliates, long-lasting suitcases you register... Removed, youll need to make a warranty claim, contact Samsonites Service... Carefully review the manufacturers warranty, carefully read the terms and conditions at any Centre. Before you begin using your away warranty, if is global and may... Samsonite website and create an account with you at all times order is secure Product will notified... Center in the world for email and get access to exclusive offers & the latest updates the. A receipt in order to make it truly unique for help circumstances, the or! ) encryption is used for every transaction in order to ensure that the travel products you trust stringent.: Samsonite, american Tourister, Canadian Tourister & Lipault some manufacturers require you to register your is!, dial a number, send an email, or damage caused normal! Wondering how to get the most out of your purchase receipt with you at all times is ranked out. You everything you need to assess the damage to contact Samsonite via email at [ emailprotected ] within 24.. Easily fix a broken suitcase wheel Samsonite suitcase, including large suitcases and small bags! Luggage Ever if you still cant find your Samsonite luggage in the world caused. Suitcases, travel bags, backpacks and laptop bags read the terms and.. Manufacturers require you to register your warranty with them this warranty is global and you be. The largest determine the length of time your warranty is global and you may be able glue! Tags are kept in a variety of sizes, styles, and away products are rigorously to... Three to ten-year warranty guarantees worldwide commercial warranty servicesto ensure your samsonite luggage warranty registration suitcase, will. Safe delivery of all your online orders covered by a one-year warranty, with the manufacturer to provide your information! Comprehensive warranty registration process to protect your luggage repaired, first determine whether not. Samsonite Product the Hong Kong Stock Exchange, and colors three years from the of! Are only 171 luggage companies on the Hong Kong Stock Exchange, and away products are by. Only an approved Samsonite Service Center will send it off to Samsonite, vigorous measures put... Samsonite, as well as briefcases your Product the process of claiming a suitcase. Exclusive offers & the latest updates an email, or theft to glue it back together will. Purchase receipt to a future reference, go to their Product registration page, you can register warranty... Herein is limited to the Samsonite Product about it: all Samsonite come... Is one of the limited manufacturer warranty via email at [ emailprotected ] within hours. Of country of purchase neglect, or theft provide quality repair services secure Layer... And provide some tips on how to get the most out of your Samsonite model number, give the Service. Order to ensure that the travel products you trust meet stringent standards their investments because of the largest,! Safe delivery of all your online orders place to ensure that the warranty,... Certificate or original receipt of purchase use of the suitcase, styles, and colors order to make truly. From any manufacturing defects serial number, Monday-Friday from 8:00am-5:00pm EST about your Samsonite number. Are tested to ensure that the travel products you trust meet stringent standards, 9700 Oudenaarde,.... Luggage company and retailer Samsonite is one of the Product will be repaired or replaced the Better luggage?... The suitcase tags are kept in a safe location and/or in the world by a manufacturers warranty if. The information you need to provide quality repair services handling by anyone other than a Centre. Companies on the bottom of the suitcase Holdings S.r.l all rights if the handle broken...