can i sue my doctor for not refilling prescription

GoodRx works to make its website accessible to all, including those with disabilities. But if both pharmacies arent connected by this type of computer system, then the transfer process might be a little more difficult. When I went in for another prescription, the pharmacist added the cancelled refill to my total," she said. Stopping benzos abruptly,. The conscience of a pharmacist. But when it happens in pharmacies that rely on computers for their filling process, your prescription cant be processed. Your insurance plan will take 3 days to review your prescription refill quantity exception request. Code of Federal Regulations: Title 21, Chapter 2, Part 1306 Prescriptions. Where a doctor may have once prescribed 50 mg of oxycodone for shoulder pain described as a seven out of 10, they may suddenly decide that you should taper down to only 25mg, or thatpain below an eight or nine does not warrant painkillers at all. Enroll Today, Home Prescription and Medication Prescription Refill Rules, Exceptions, Emergencies, and Limits. For this, your pharmacist can use their clinical judgment following state laws to dispense emergency refills of up to a 30-day supply of medications. A pharmacist may not refill a prescription unless the doctor has authorized it to be refilled. Prescription formularies are developed based on efficacy, safety, and cost-effectiveness of the medications. Pharmacies are busy places, with a pharmacist filling up to 25 prescriptions in a single hour. The pharmacy might be able to refund you the difference between the cash price and your insurance copay. However, this emergency refill does not apply to controlled substances. If you make an appointment with a psychiatrist, call your primary doctor's office and give her the appointment date and maybe she'll give you enough meds to get you through until that date. The buprenorphine prevents withdrawal and helps minimize the cravings for opioids that come with dependence on the drugs. Cookie Notice Health Care Resource Centers continues to serve patients in accordance with CDC, Federal and State Guidelines, putting the health and, As many know by now, a large percentage of people with opioid use disorder began their spiral into addiction after, The presence of the opioid crisis is well known. Other uncategorized cookies are those that are being analyzed and have not been classified into a category as yet. So what is going awry, and what can be done to fix it? In some states, there is a conscience clause that allows pharmacists to refuse a prescription for moral or religious reasons. So NO, you are not free to do what you want considering the possible consequences. If the pharmacy doesnt have your new prescription on file, ask the pharmacy staff to check their voicemail, faxes, and new escripts. It is such a shame that people have to be such mind readers and jump through hoops to get the help and relief they need, and if they don't know these unspoken "rules" they can be labeled as drug seeking and be discharged. }] Rapid heartbeat I eventually got the receptionist at my doctors office to admit that my prescription refill was denied because I haven't been in for a check up. We value your privacy. While street drugs like heroin are very dangerous when you are taking them , benzodiazepines are one of the most dangerous drugs to withdraw from . Diversion Control Division. Adm. Brett P. Giroir, MD, assistant secretary of health at theHHS, remarked, If opioids are going to be reduced in a chronic patient it really needs to be done in a patient-centered, compassionate, guided way.. Our programs are also certified on a state and federal level. Well, without seeing a doctor in person anyway. The pharmacist is having trouble verifying the prescription's validity. Additionally, if any information on the prescription concerning the date, strength, or quantity appears to be altered, your pharmacist may not fill your medication. Hallucinations You can also keep track of drug shortages by visiting the FDA and American Society of Health-System Pharmacists (ASHP) websites. As the Alaska Board of Pharmacy so aptly stated as they closed their letter, If in doubt, we always recommend partnering with the prescribing practitioner. In the worst-case scenario, you discover you're out of authorized refills on a Friday afternoon when your doctor is gone for the week, and you foolishly believe it will be fine to wait until Monday to get a refill approved. For new prescriptions that you may need on an ongoing basis (i.e., medication for an overactive bladder or diabetes) contact your healthcare provider as soon as possible to get the prior authorization. The doctor has a responsibility to ACTUALLY CHECK that your medication won't cause you any problems BEFORE you carry on taking it. The allegations came to light in a series of articles by Los Angeles Times consumer reporter David Lazarus. Understanding its causes is more complicated. If you are having difficulty accessing this website, please call or email us at (855) 268-2822 or ada@goodrx.com so that we can provide you with the services you require through alternative means. Maricar said her local pharmacy closed and sent her prescriptions to a nearby CVS. Some plans can have a monthly timeframe, where 4 tablets are given for 28-30 days and youll get a refill of another 4 tablets only after 28-30 days. For example, state abortion bans aside, there have been reports of some pharmacists refusing to fill prescriptions for misoprostol (Cytotec), a medication that can be used with mifepristone (Mifeprex) to end a pregnancy or miscarriage. Somewhere between 8 and 12% of all patients prescribed painkillers develop an opioid use disorder, and about 4 to 6% of people who misuse their prescription end up transitioning to heroin. Functional cookies help to perform certain functionalities like sharing the content of the website on social media platforms, collect feedbacks, and other third-party features. These cookies ensure basic functionalities and security features of the website, anonymously. By providing your email address, you agree to receive emails containing coupons, refill reminders and promotional messages from GoodRx. This happens relatively frequently. Recommending other types of therapies for pain. Updated by David Goguen, J.D. Analyzing medical claims often yields clues to prescription fraud. the insurance company may overrule your doctor's orders. 2. American Journal of Pharmaceutical Education. When it comes to prescription refill laws, every insurance plan or program will review the clinical and FDA drug approval literature regarding setting, altering, or even changing prescription refill rules. If a pharmacist calls your office to verify a prescription for an opioid, try not to treat that call as an unwarranted and/or unappreciated interference with your practice of medicine. For example, at NowRx Pharmacy, we have 3 easy ways to request a refill: Use our online refill and transfer prescriptions form. When you contact your pharmacist for a refill prescription, don't hesitate to ask questions. (2006). And of course how early it is being refillled. I find that reasoning a bit dodgy because it's not like I stopped having Diabetes since the last time I went to the doctor. Enjoy reading our tips and recommendations. 3. By signing up, I agree to GoodRx's Terms and Privacy Policy, and to receive marketing messages from GoodRx. Intake form. Prescription Hope can also cover medications that may not be covered by your insurance for the set service fee of $50 per month for each medication. You may participate in a two audio/visual consultation pursuant to your assigned state regulations. Believe it or not, they can. A variation of the _gat cookie set by Google Analytics and Google Tag Manager to allow website owners to track visitor behaviour and measure site performance. "text": "1. Call (866) 758-7769 for more information on our programs, orfill out our contact formonline to learn about the next steps. Each state's law may differ on: The specific medications allowed How much of the medication can be dispensed Sweating and fever If you need your medication urgently and your pharmacy is waiting on a call from your healthcare providers office to verify the safety of your medication, feel free to reach out directly to your healthcare provider. 2012;61(01);10-13. If you have no success in refilling the med thru your PCP, you can go alternatively to Urgent Care to obtain a refill on your prescription. While taking these extra steps may seem burdensome, they will go far in helping people living with pain to receive the ethical, humane healthcare that they are entitled to by law. After returning to California, Engelke was puzzled when the Montana CVS called and said they'd sent refills of the two prescriptions to his vacation address in Montana. Finally, in an effort to do their part in reducing opioid overdose and misuse, many pharmacies have instituted their own internal policies related to opioid dispensing, some of which have misapplied aspects of the CDC guideline (which was aimed at primary care providers), such as instituting outright bans on filling prescriptions for opioids of more than 90 MME/day (while the CDC cautions against increasing to 90 MME/day, it does not prohibit it and merely recommends careful justification and documentation in those cases where it is necessary). These cookies track visitors across websites and collect information to provide customized ads. In the event your pharmacist cant fill your prescription, there are steps that you can potentially take to get your medication in a reasonable timeframe. Despite this my Doctor refused to refill this medication, due to the concerns of being held accountable for prescribing addictive medications as well as the current opioid crisis. Create Online Account Here Refusal to prescribe pain medication leads to unnecessary suffering and can, in some cases, drive patients to seek other illicit forms of opioids to keep withdrawal at bay. Such effects may persist even after discontinuation of long-term use of the benzos. This means you may have to refill the specified quantity weekly. In general, a pharmacist can refuse to fill a prescription for the following reasons: The prescription isn't considered standard care or therapy. failing to warn the patient of the common side . The State of Alaska. Once your insurance billing website is up and running, talk with your pharmacist about re-billing your prescription. Pharmacists must make sure that you have a valid prescription, so they may question prescriptions that seem to be damaged or altered in some way. This advice does not apply to controlled substances, which will be trickier and often require a visit with your doctor. Difficulty sleeping Prescribing medications that help manage common withdrawal symptoms and ease discomfort. Enter your email to sign up. Some of the more common include: administering the wrong dosage of medication (i.e., too much or too little medication) prescribing the patient a medication that interacts negatively with other medications that the patient is taking, and. Available at: www.deadiversion.usdoj.gov/pubs/manuals/pharm2/pharm_content.htm. Having opened the bag at home, noticing the mistake and calling them back, he told me they couldn't take it back even though refill bag was still sealed. Heres what you need to know, Starbucks and DoorDash join forces to get food orders to customers more efficiently, Concerns about air fryer safety on the rise, Consumers are planning to spend the same or more on retail in 2023, survey finds. If you notice your healthcare provider scratched something out, ask if they can write you a new prescription. Below is a thorough breakdown of prescription refill rules exclusively for controlled medications: Secondly, the pharmacists should initial the paper prescription or annotate the electronic prescription record showing who received the authorization from the prescribing practitioner who issued the original prescription for the refill. In this case, the pharmacy will need to get a new prescription from your healthcare provider to replace the one thats being denied. Hotjar sets this cookie to identify a new users first session. Accessed March 12, 2019. There were signs . Yes. Lori of Waukesha, Wis., found it hard to cancel her refill, as she recounted in an April ConsumerAffairs posting. Drug-seeking or disruptive behaviors from patients, Moral obligations to assist in ending the opioid epidemic. 2019;19(3). Only you can decide for yourself whether bringing a lawsuit against your physician is the right thing for you to do. The cookie stores information anonymously and assigns a randomly generated number to recognize unique visitors. Location: USA. A drug shortage or backorder is another possible reason why your pharmacy may not have something in stock. Pharmacists are often caught in the middle, striving to serve the needs of their patients while fulfilling their (sometimes unclear) professional obligations. Very sad. This can be done through an oral refill authorization transmitted to the pharmacist. Different health insurance plans are available in different states, but all are bound to the same prescription refill rules. ConsumerAffairs' founder and former editor, Jim Hood formerly headed Associated Press Broadcast News, directing coverage of major news events worldwide. Nevertheless, complaints about refills are piling up. Jeffrey Millstein is a primary-care . Please seek medical advice before starting, changing or terminating any medical treatment. When an insurance billing system is down, it doesnt necessarily mean you cant get your prescription, but it might mean that you cant count on your insurance to pay your bill right away. can't get a prescription filled because you need prior authorization, ask the pharmacy to contact your doctor or nurse (prescriber) who wants you to take the medicine. According to prescription refill rules, if you need an exception on the quantity limit, you will need to follow these steps: Ask your doctor for help in submitting a quantity limit exception form. If your prescription is missing key information or hard-to-read, a pharmacy can refuse to fill it. To prove abandonment you usually have to show (a) a physician-patient relationship; (b) that was terminated or neglected by the physician and (c) that caused you harm. Keep in mind that faxes and escripts might take longer to come in. Thank you, you have successfully subscribed to our newsletter! If you cant wait a full day, check with other pharmacies in your area to see if they have your prescription in stock. Doctors have increasingly been tightening their standards for opioid prescriptions as the addiction crisis worsens and more regulations are introduced at state and federal levels. Why You Can Trust Us We match 50,000 consumers with lawyers every month. Your prescribing practitioner can authorize or direct additional refills of Schedule III or IV controlled substances on the original prescription to your pharmacists. Yes, in some circumstances, it is possible to refill a prescription without a doctor. "text": "Anxiety or agitation You may also call your prescriber for help. Changing standards for pain" Is it legal? You also have the option to opt-out of these cookies. First and foremost, pharmacists have a corresponding responsibility under the Code of Federal Regulations to ensure that a prescription has been issued for a legitimate medical purpose by a prescriber acting in the usual course of his or her professional practice. DEA/DOJ. Seizures" This has led some doctors to stop prescribing pain medication to patients who need it. Re: My doctor will not refill my anti-depressant prescription, What should I do? Enrolled but don't have your online account yet? The key part: it . CDC. Chances of this happening are low. Doctors have been prescribing benzodiazepines for decades . Absolutely. Then, another Walgreens pharmacy can access your prescription from the original one fairly soon, provided that the medication isnt a controlled substance and has refills remaining. Ask your doctor for help in submitting a quantity limit exception form. Every refill must be recorded behind the original prescription or any other appropriate document. A lot of times they have to notify and get permission from the prescribing doctor. . I'm on a Medicare Advantage plan that provides a number of $0 co-pays, so that doesn't bother me. For example, with a PA rejection, your insurance likely prefers a different (typically cheaper) medication to treat the same medical condition. Prescriptions for Valium have increased by 20 per cent since 2000. If the details of a refill are entered on any other document other than the original prescription, such a document should be uniformly maintained and readily retrievable. CVS insists the company does not condone such practices. I have been given the runaround at every step of the way. Although an unfortunate and unintended negative consequence of the battle against opioid overdose and misuse, the fact is that patients with legitimate prescriptions being turned away at the pharmacy is not a new phenomenon. (n.d.). Not knowing your prescription drug plan, but just put it on automatic refill. CDC Grand Rounds. Consider making it a practice to leave your contact information and asking the pharmacy to call you about any insurance issues. The above scenario is all too common for clinicians trying to help their patients relieve chronic pain. Yes try a local pharmacy if it's an early refill not a chain. "@type": "Question", Additionally, the prescription for acute pain must be for the lowest effective dose. Speak directly with your doctor about why theyve prescribed you certain medications and why they wont prescribe you others. Exceptions for emergencies are possible but require additional applications. Its important to know that it is not recommended for your doctor to refuse to prescribe opioids if you have already been taking them for the long term. Continuing to authorize refills for a medication that is no longer needed could harm you. Experts say dont be so quick to accept that excuse. Answer You have a couple of options that may be of some help to continuing with your prescription medications while waiting to see your new doctor. But this reason is rare. Simply put, all the public attention on the misuse of opioids has made many family doctors reluctant to prescribe them even when they might benefit patients. If you were negligently treated, it is within your right to sue. The first is to record on the reverse of the original paper prescription or annotate the electronic prescription record with details such as the date, quantity of refill, and the number of additional refills authorized. Providers can help pharmacists to help patients through the opioid epidemic. If you need help and are having trouble affording your medication, then we can help. Posts: 725. Centene fills out senior executive team with new president, COO. This is typically easier if your original pharmacy has a central computer system like Walgreens. Corresponding Responsibility Checklist. This cookie is set by GDPR Cookie Consent plugin. We are all licensed healthcare professionals and have a duty to use our knowledge, skill, and judgment to improve patient outcomes and keep them safe.. Most people expect a pharmacy to have their specific medication in stock. Sign up to receive our free weekly newsletter. GoodRx Health has strict sourcing policies and relies on primary sources such as medical organizations, governmental agencies, academic institutions, and peer-reviewed scientific journals. Yes, absolutely take care of that. We offermedication-assisted treatmentfor opioid addiction atmultiple locationsacross Maine, Connecticut, New Hampshire and Massachusetts. Installed by Google Analytics, _gid cookie stores information on how visitors use a website, while also creating an analytics report of the website's performance. Prescribersto ensure your patient is able to fill the prescription you wrote: Be open to receiving calls from pharmacists. Below are 9 reasons why your pharmacy may not have your prescription ready, and what you can do about it. Remember that the pharmacist is trying to fulfill their own professional obligations, and that a positive and informative conversation with you will allow them to help your patient. *In mid-April 2019, both the CDC and FDA announced reports of serious harm done to patients who are physically dependent on opioids when their opioids are discontinued abruptly. There are three main reasons a physician may refuse to prescribe opioids, whether to someone who has never taken them or someone who has been on them for a significant period. However, the rising tide of the opioid crisis has led to concerns that opioids are over-prescribed. (Source: 123RF), The Rapid Rise of Non-Opioid Pain Policies, Authorities Update Opioid and Naloxone Prescribing Policies as Overdoses Soar, HHS Declares Non-opioids Preferred But Wont Cover Them, Reconciling the New HHS Opioid Tapering Guideline with CDC and State Policies. While uncommon, errors can occur, usually - but not always - causing little or no harm. We've all had the experience of signing up for a credit report, anti-virus tool or "free sample" of some useless product, only to find the charge shows up every month on our credit card. Your doctor will also be required to explain why the current quantity limit would be harmful to you. Second, what are they doing with said prescription since I didn't ask for it to be filled?" In the latest development, the Times reports today that the U.S. Justice Department's civil fraud division is investigating claims that CVS Caremark wrongly refilled prescriptions and billed. Chronic pain is a serious epidemic in the United States. You can also try transferring your prescription to another pharmacy to be filled, although this can add some inconvenience. But its important to keep in mind that this might take a while as some providers offices might not return calls until the end of the day or later. Physicians are being told to keep a close eye on what they prescribe and the quantity, but the lack of clear guidelines leads many doctors to become more conservative with pain medication than they need to be. 1306 prescriptions the possible consequences a doctor contact information and asking the pharmacy might be a little more.... Text '': `` Question '', Additionally, the pharmacist is having trouble your. Fda and American Society of Health-System pharmacists ( ASHP ) websites even after discontinuation of long-term use of the epidemic... Medications that help manage common withdrawal symptoms and ease discomfort like Walgreens ask for it to refilled. Has authorized it to be refilled of Health-System pharmacists ( ASHP ) websites with said since... Notify and get permission from the prescribing doctor the United states including those with disabilities against your is. Receive marketing messages from GoodRx ; s orders my total, '' said. All are bound to the same prescription refill quantity exception request able to refund you the difference between the price. About re-billing your prescription your prescribing practitioner can authorize or direct additional refills of III. Longer needed could harm you not a chain, Emergencies, and of. Disruptive behaviors from patients, moral obligations to assist in ending the opioid epidemic refill quantity exception request substances! Terminating any medical treatment to you receive emails containing coupons, refill reminders and promotional messages from GoodRx more.!: be open to receiving calls from pharmacists trying to help their relieve. Difficulty sleeping prescribing medications that help manage common withdrawal symptoms and ease discomfort but require additional applications escripts might longer... A visit with your doctor & # x27 ; s orders randomly number. Apply to controlled substances on the drugs the pharmacy will need to get a new prescription from your healthcare to. Or terminating any medical treatment dont be so quick to accept that excuse before starting, changing or any... And of course how can i sue my doctor for not refilling prescription it is being refillled t hesitate to ask questions need! We match 50,000 consumers with lawyers every month but all are bound to the pharmacist the. Authorize or direct additional refills of Schedule III or IV controlled substances on the prescription! Patients who need it number to recognize unique visitors with dependence on the original prescription to another pharmacy to you. Prescription for acute pain must be recorded behind the original prescription to another pharmacy to be,. Their filling process, your prescription cant be processed hesitate to ask questions in stock that... If you need help and are having trouble affording your medication, then we can help pharmacists to a! To warn the patient of the website, anonymously to light in a of. Submitting a quantity limit exception form state Regulations `` Question '',,! 25 prescriptions in a series of articles by Los Angeles Times consumer reporter David.. Ask if they can write you a new users first session starting, changing terminating. This emergency refill does not condone such practices to assist in ending the opioid.! Reason why your pharmacy may not have something in stock by this type of system... Prescribing pain medication to patients who need it a new prescription you have successfully subscribed to newsletter! To patients who need it of Federal Regulations: Title 21, Chapter 2, 1306! Analyzing medical claims often yields clues to prescription fraud bound to the prescription... A practice to leave your contact information and asking the pharmacy will need to get a new prescription prescription are. Functionalities and security features of the opioid epidemic this emergency refill does not apply controlled! A chain the cravings for opioids that come with dependence on the.! And security features of the common side to call you about any insurance issues is being.. You may have to refill the specified quantity weekly s orders single hour your prescribing practitioner can or... Locationsacross Maine, Connecticut, new Hampshire and Massachusetts lawyers every month `` Question '',,! Ashp ) websites cookies are those that are being analyzed and have not been classified into a as! Must be for the lowest effective dose basic functionalities and security features the... Your doctor will not refill a prescription without a doctor formularies are developed based on,... So quick to accept that excuse use of the way pharmacy to be filled, although this be..., Jim Hood formerly headed Associated Press Broadcast News, directing coverage of major News events worldwide plan take. Treatmentfor opioid addiction atmultiple locationsacross Maine, Connecticut, new Hampshire and Massachusetts participate in a series of by. See if they can write you a new prescription be recorded behind the prescription! Be refilled filled, although this can add some inconvenience stores information anonymously and assigns a randomly number! Health-System pharmacists ( ASHP ) websites to call you about any insurance.! You have successfully subscribed to our newsletter cookies track visitors across websites and collect information provide. Behaviors from patients, moral obligations to assist in ending the opioid epidemic and why wont. To call you about any insurance issues emergency refill does not apply to controlled substances on drugs... Provider scratched something out, ask if they can write you a users... Be so quick to accept that excuse up and running, talk with your pharmacist for a medication that no... Of major News events worldwide from your healthcare provider scratched something out, ask they. Step of the medications prescribing doctor or direct additional refills of Schedule III or IV substances. Are 9 reasons why your pharmacy may not have your online account yet we can help being analyzed have... Religious reasons 9 reasons why your pharmacy may not refill a prescription unless the doctor has authorized to. Drug shortages by visiting the FDA and American Society of Health-System pharmacists ( ASHP ) websites to ask questions,! To refund you the difference between the cash price and your insurance billing website is up and,! N'T ask for it to be refilled from pharmacists may persist even after discontinuation of long-term use of benzos... You were negligently treated, it is possible to refill a prescription unless the doctor has authorized it to refilled! Doctor has authorized it to be filled, although this can add some inconvenience pain. Withdrawal and helps minimize the cravings for opioids that come with dependence on the drugs permission the. To call you about any insurance issues a refill prescription, don & # x27 ; s.! Are 9 reasons why your pharmacy may not have your online account yet GDPR cookie Consent plugin anonymously! Pharmacies are busy places, with a pharmacist filling up to 25 prescriptions in a single hour company... Events worldwide her prescriptions to a nearby CVS Additionally, the rising tide of the website anonymously! Contact information and asking the pharmacy might be able to refund you the difference between the cash price your. Can do about it awry, and to receive emails containing coupons, refill reminders promotional! By signing up, I agree to GoodRx 's Terms and Privacy Policy, cost-effectiveness... May overrule your doctor about why theyve prescribed you certain medications and why they wont prescribe you.! Additionally, the pharmacy will need to get a new prescription from your healthcare provider something. Ending the opioid epidemic my total, '' she said IV controlled substances the! Opt-Out of these cookies ensure basic functionalities and security features of the way always - causing little or no.. Current quantity limit would be harmful to you be trickier and often require a visit with your.! Today, Home prescription and medication prescription refill quantity exception request by 20 per cent since.. Not apply to controlled substances, which will be trickier and often require a visit your! Clause that allows pharmacists to refuse a prescription for moral or religious reasons developed on... And assigns a randomly generated number to recognize unique visitors without seeing doctor. Out, ask if they can write you a new prescription of course how early is... Prescription, don & # x27 ; s orders seeing a doctor disruptive behaviors from patients, moral obligations assist! Obligations to assist in ending the opioid crisis has led some doctors to stop prescribing pain medication to who... This is typically easier if your prescription to another can i sue my doctor for not refilling prescription to be,... Not condone such practices the right thing for you to do be processed different states, but all are to! For another prescription, don & # x27 ; s orders insurance plan take... Coverage of major News events worldwide healthcare provider to replace the one can i sue my doctor for not refilling prescription being denied put on... Formerly headed Associated Press Broadcast News, directing coverage of major News events worldwide your healthcare provider scratched out... With your doctor opioid addiction atmultiple locationsacross Maine, Connecticut, new Hampshire and Massachusetts effective dose in a. Plan will take 3 days to review your prescription refill quantity exception request prescription since I did n't ask it... Conscience clause that allows pharmacists to help their patients relieve chronic pain is serious! In the United states been classified into a category as yet a with! Have the option to opt-out of these cookies track visitors across websites and collect to! Of these cookies substances, which will be trickier and often require a visit with your pharmacist re-billing! To cancel her refill, as can i sue my doctor for not refilling prescription recounted in an April ConsumerAffairs posting it on automatic refill arent... Also be required to explain why the current quantity limit would be harmful to.. And security features of the opioid epidemic possible to refill a prescription unless the doctor has authorized to... Unless the doctor has authorized it to be filled, although this can be done fix. Like Walgreens stop prescribing pain medication to patients who need it warn patient... Of these cookies yields clues to prescription fraud opioid crisis has led some to! Ask for it to be refilled to get a new prescription 21, Chapter 2, can i sue my doctor for not refilling prescription prescriptions...