fort pierce utilities payment extension

Additionally, a portion of the funds is available as reimbursements to local governmental agencies that spent funds on preventative measures relating to COVID-19. Clean and disinfect high touch surfaces often. FPUA will send out notices to customers who have a past-due balance and are scheduled for disconnection. And then you cant bathe, you cant flush the toilet, you cant wash your face, you cant brush your teeth, said a tenant. We strive for service excellence and providing continuous power, unfortunately there are times where we are unable to do this due to storms, human error, animals, etc. A maximum of 6 customers will be permitted inside the lobby at one time. FPUA accepts Master Card, Visa, and Discover credit card payments over the phone. 59-1290; 2 of Ch. FPUA is now offering residential and commercial payment plans to facilitate customer payment of their utility bills. Beginning Wednesday, March 18 at 9:00 am, the Customer Service Lobby will be closed to the public. I have read this disclosure and agree that FPUA and its Authorized Agents may contact me as described above. Start, Stop, or Transfer Service Notify FPUA of your service needs and schedule your service request at your convenience. Fort Pierce Utilities Authority (FPUA) has established the Project Care COVID-19 Relief Fund with a sponsorship in the amount of $100,000 to assist customers most affected by the COVID-19 Crisis pay their utility bill. Others sometimes refer to this service as a Bank Draft or Automatic Funds Transfer program. Florida Community Health Centers opened its first Coronavirus drive through testing center in Fort Pierce yesterday. The drive-thru window will be open extended hours from 7:30 am-5:00 pm. If you need to make payment arrangements to avoid interruption of service, please call us at 772-466-1600 to speak to a customer service representative. Construction projects, a new business, expansion, or relocating your current business can be challenging, let us help you navigate the process! They want a land that is slab ready. FPUA owns and maintains approximately 266 miles of overhead lines, 151 miles of underground electric circuits with over 20,000 poles and 5,600 transformers. Customer must have a current balance with no past due account balance. Line crews reporting to this location maintain and improve the system, respond to customer requests and/or outages to provide affordable, safe, and reliable service to our customers. The convenience and ease of online payments gives you 24/7 account access to pay your bill within your schedule. The Customer Service call center (772-466-1600, ext. Public power utilities, like Fort Pierce Utilities Authority, are especially mindful of the fact that reliability is as important as maintaining low rates. . Electric & Gas Developer Responsibilities. State-of-the-art technology helps us identify problems before they occur, and allows us to re-route power to minimize customer outages. in 1972, the city created and made a part of the government a utilities authority to be known and designated as fort pierce utilities authority (fpua) which is responsible for the development, production, purchase and distribution of all electricity, gas, water, sanitary sewer collection and disposal, and such other utility services as may be The Kiosk is available 24 hours and accepts payments by cash, credit/debit cards, and checks. Public Utilities; About Us. Customers must adhere to their established payment schedule. Come enjoy our special events and great bands. Jazz Society Fort Pierce Craft Music and Jazz On the River. Another easy, secure way to receive your bill anytime from your mobile device. Ask your billing questions directly by phone 772-466-1600, email ( onlineservices@fpua.com) or on their website . Select Update Account Information and choose text notifications. Kiosk Bill Payment Option is Now Available! To distribute high quality drinking water, provide reliable sewer service, and offer sustainable waste disposal options while delivering exceptional customer service. As a reminder, there are a variety of other options available to pay utility bills and request account services that do not require a visit to the Customer Service lobby including: For additional information please call FPUA Customer Service at 772-466-1600, ext. Depending on answers, or refusal to answer, FPUA personnel have the right to refuse to enter. If you dont have a tissue, cough or sneeze into your upper sleeve or elbow, not your hands. 24-Hour Account Access. Automatic Bill Payment. At the July 21, 2020, meeting, the Fort Pierce Utilities Authority (FPUA) Board voted to extend the suspension of disconnects for non-payment until September 5th, 2020. Eligible households could receive $250 which can go towards utility payments. In an email to WFLX, a spokeswoman for Fort Pierce Utilities Authority said the water was disconnected due to the following: Disconnected following protocol for extended nonpayment. Click to View the Electric Service Area Map. FPUA reserves the right to increase or decrease the Customers Budget Billing amount at any time for any reason; for example, rate changes, increased fuel charges, under-calculated amounts, etc. If you have been impacted by illness or job loss related to the pandemic, please call 211 to inquire if there are organizations in our area that may have funds available to assist eligible residents. Any remaining credit balance will be refunded in the same manner as any other terminated FPUA account. The Customer Service Lobby located at 206 S. 6thStreet has re-opened with protective measures in place designed to protect the health and safety of FPUA customers and staff. This program is available through July 24, 2020. While the grant is paying the bulk of the construction cost, FPUA is paying $650,000. As Fort Pierce Utilities Authority (FPUA) monitors the escalation of positive cases of COVID-19 infections, the spread and potential threat posed by the coronavirus is profoundly concerning. The Customers monthly utility bills are averaged so that payments are the same amount each month, avoiding seasonal high and low bills. The $2 reduction in the PCA (Power Cost Adjustment) that began in May will continue until further notice. Copyright 2019-2020 Fort Pierce Utilities Authority. FPUA totals and averages the Customers utility bills for the previous 12 months, and 10% is added to insure coverage. Fort Pierce Utilities Authority is an Electricity, Oil & Gas, and Energy, Utilities & Waste Treatment company located in Fort Pierce, Florida with $102.00 Million in revenue and 123 employees. FPUAs Customer Service Lobby located at 206 S. 6th Street will remain closed until further notice. Find top employees, contact details and business statistics at RocketReach. The FPUA electric system is monitored 24 hours a day by Electric Operations employees from the Energy Service Center located at 1701 S. 37th Street. e-bill is an easy, secure way to receive and view your bill anytime from your electronic device. For additional information please call FPUA Customer Service at 772-466-1600, ext. Please limit one person per account. 2300 Virginia Avenue Fort Pierce, FL 34982 772-462-1100. Credit/ Debit Cards only same day posting if paid before 4:30 p.m. No fee if paying by Check, cash or Money Order. In mid-March, FPUA announced all service disconnects were suspended until further notice. 3900. Please be patient as you may experience long wait times as we work closely with each and every customer. (we) must unfortunately enforce service cutoffs when accounts are too far past due. Registering for FPUAs Online Services gives you fast, easy access to manage and pay your accounts. Please contact Mustard Seed Ministries of Fort Pierce at 772-465-6021 or the ALPI (Agricultural & Labor Program, Inc.) appointment line at 844-356-8138. 3900. 3900. Together, FPUA and the other community-owned utilities serve three million Floridians and are collectively the third largest source of power in the state. Please call customer service at 772-466-1600, ext. *, COVID-19 Commercial Payment Program offers commercial customers the opportunity to finance a balance equal to their deposit amount with up to 6 months to pay at zero percent (0%) interest. This program is available until July 24, 2020.*. Fort Pierce Utilities Authority (FPUA) will re-open the Customer Service Lobby on Wednesday, May 20, 2020 at 9:00 am. Come enjoy the extraordinary Downtown Fort Pierce Farmers Market where there are over 70 friendly vendors that offer a wonderful and diverse selection of delicious foods, exotic plants, savory spices, and much much more! Budget Billing allows customers to pay a predictable utility bill each month throughout the year. Thank you for your patience as we continue to streamline the process. Then, the remaining balance can be paid over a period of six (6) months. Minimum payment now is $1200 and reminder of balance over 6 months at $200 per month.This program will be available until July 1, 2020 so please contact our commercial liaison representative at 772-466-1600, extension 3243 at your earliest convenience to register for this program and to avoid interruption of service.All of our customers are encouraged to pay their bill each month to the extent possible. Project Care COVID-19 Relief Fund is available to residential customers experiencing financial hardship due to the coronavirus pandemic. Pay over the Phone. Online Payments Utility Payments Pay your utility bill online through the Fort Pierce Utilities Authority payment center. FPUA announces the Project Care COVID-19 Relief Fund in partnership with Mustard Seed and ALPI. Extended drive-thru hours are 7:30 am to 5:00 pm, Monday through Friday, Please have your account number and payment ready before you reach the window, Best time to utilize the drive-thru is in the afternoon when traffic/wait time is at a minimum, Service is for customers in licensed and tagged motor vehicles ONLY. Details on this program will be released soon. The water in the more than 100 units at Pine Creek Village, finally came on Friday morning. COVID-19 Residential Payment Program offers residential customers the to finance their balance upto 12 months to pay at zero percent (0%) interest. Dry hands with a clean towel or use a warm air hand dryer. Bring the whole family and your pets out to the Downtown Fort Pierce Farmers Market every Saturday rain or shine between 8am to noon. Every Saturday, the Fort Pierce Jazz & Blues Society hosts a Jazz Market featuring creative arts & crafts in Historic Downtown Fort Pierce on the waterfront of the Indian River. You must contact the Customer Service Center at 772-462-1150. Please call 772-466-1600, extension 3900 if you prefer to set up an Individual appointment with a customer service representative. That company directed us to Franklin and Johnson of Homestead Florida, which did not return our calls. With the closure of the Customer Service Lobby, Fort Pierce Utilities Authority (FPUA) is experiencing an increase in drive-thru traffic. Arts & crafts vendors will line up in front of the Indian River in Marina Square. Beginning tomorrow April 7, 2020 and until further notice, FPUA will be extending the drive-thru hours from 7:30 am to 5:00 pm, Monday through Friday. The Call Center is available Monday through Friday, 9 am-5 pm and can be reached at 772-466-1600, ext. The 24-hour Kiosk is available on the west side of the building at 206 S 6th Street and accepts cash, credit/debit cards, and check payments. If it is determined that the work order will be processes and also requires entry into your home or business, FPUA personnel WILL be wearing Personal Protective Equipment. Payments are posted the same day mail arrives in the Utilities Office M-F excluding holidays. View the most current list of FPUA Board members and their terms. Phone and Mobile Payment Options. Fort Pierce Utilities Authority (FPUA) offers Budget Billing for Residential Customers. Call your doctor to discuss symptoms before visiting the office. We strongly urge you to follow all CDC and SLC. 67-1391. This extension will allow FPUA customers additional time to set up payment plans or seek assistance to avoid interruption of their utility service. You may print your bill statement right from your home or business. Powered by Invoice Cloud is a new easy way to pay your FPUA utility bill. To expedite service, please have your account number and payment ready as we will not be able to serve you if you do not have your account information. Protective measures include: FPUA continues its commitment to assist customers navigate these uncertain times by implementing measures such as suspension of disconnects and waiving all penalties and late fees. 3900 or email cs@fpua.com to set up a payment plan. We urge all FPUA customers to continue to make regular payments to avoid creating an unmanageable past-due balance. Most current list of FPUA Board members and their terms your upper sleeve or elbow, not your hands return... 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